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Members

Convenient and Secure Access to Your Benefits Information

Enter your group number in the log in field below. Can't find your group number? Your group number is listed on the front of your member ID card.

To help you and your dependents get the most out of your health plan, at your convenience, log in to your account to gain 24-hour access to:

- plan documents and Summary of Benefits (SBC) via the Coverage & Benefits
- locate in-network providers
- access your pharmacy benefits
- view claims status through the PAI Benefits Portal
- forms
- learn more about other programs and services included with your plan
- get health and wellness information and more

 

For member questions about claims, please call the customer service phone number located on your ID card or on your Explanation of Benefits (EOB).

Don't Be Couch Potatoes!

Kids copy the behaviors of the adults they are around as a way to learn how things work in the world. Sometimes they mimic undesirable behaviors, such as repeating bad words. Other times they repeat positive actions, such as covering their mouths when they sneeze. Kids also watch what adults do in their downtime and follow along. This means that when adults flop on the couch after a long day of work, kids often join them, leading to sedentary behavior that isn’t healthy — for the adults or the kids. Click here to learn more.