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New for 2021: New Member Portal! Thanks to your recommendations, several new features and a more user-friendly navigation system will soon be part of your portal experience.


Coronavirus Disease 2019 (COVID-19) - COVID-19 Basics 

Convenient and Secure Access to Your Benefits Information

Enter your group number in the log in field below. Can't find your group number? Your group number is listed on the front of your member ID card.

To help you and your dependents get the most out of your health plan, at your convenience, log in to your account to gain 24-hour access to:

  • plan documents and Summary of Benefits (SBC) via the Coverage & Benefits Portal
  • locate in-network providers
  • access your pharmacy benefits
  • view claims status through the PAI Benefits Portal
  • forms
  • learn more about other programs and services included with your plan
  • get health and wellness information

For member questions about claims, please call the customer service phone number located on your ID card or on your Explanation of Benefits (EOB).

Live Well Resources

Choices you make every day have a big impact on your overall health. We’re here to support you with information to help you make the most of your good health.