Submit a Claim
PAI is committed to continuing business during the Change Healthcare crisis. You can submit claims via fax to: 803-870-8012.
Mailing Address
Planned Administrators, Inc.
P.O. Box 6927
Columbia, SC 29260
Street Address
17 Technology Circle, Suite E2AG
Columbia, SC 29203
803-462-0151
800-768-4375
Provider Payment Address Update
Submit the request via email to PAI Provider Maintenance at paiprovmtn@paisc.com.
Independent Dispute Resolution (IDR)
This form is for nonparticipating providers to dispute whether payment of the specified rate for certain services was appropriate in accordance with the No Surprises Act. Email the completed form to paiprovmtn@paisc.com.