Contact Us

Contact Us

 

If you are a member and have a question on your health plan or Member Portal, please contact Customer Service at the phone number on your ID card or sign in to your MyBenefitsManager Member Portal to use the secure online messaging feature.

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Mailing Address

Planned Administrators, Inc.
P.O. Box 6927
Columbia, SC 29260

Street Address

17 Technology Circle, Suite E2AG
Columbia, SC 29203
803-462-0151
800-768-4375 

 

Self-Funded Customer Service Number

800-768-4375

Prior Authorization

800-652-3076

Limited Benefits Customer Service Numbers

Line of Business Phone Number
benefits 4 Today 1-800-440-3068
Essential StaffCARE 1-866-798-0803
EssentialCARE 1-866-740-4006
Express 1-866-798-0803
Flexible StaffCARE 1-844-262-6027
HospitalityCARE 1-888-583-3057
Staffmark 1-866-798-0803