Efficiently Manage Property, Casualty, and Workers' Compensation Claims with Planned Administrators, Inc. (PAI)

We understand the value an efficient claims process has — getting employees back to work and increasing the employers' bottom line. With this in mind, we built our administrative solution, and here are only a few of the features that drive client success. 

Technology Driven Claims Management 

PAI's claims management system is designed expedite the process without compromising transparency. Through the First Reports of Injury (FROI) Portal, clients can enter FROI with ease, initiating the claims process and streamlining reviewing and tracking. 

Providing our clients with access to real-time data not only ensures they have two claims visibility, but also the most accurate and timely information available. The FROI portal even has an user friendly dashboard, making it easy for clients to monitor claim activity and generate customized reports. 

Communication + Reporting

Steady communication between clients and claimants is necessary for a smooth claims experience. The PAI FROI Portal allows clients to enter and track subrogation information, manage litigation, and easily access categorized notes on each claim that the system autogenerates. 

The portal also enables Occupational Safety and Health Administration (OSHA), reporting, which allows clients to track and generate required OSHA forms directly from our platform. 

Experienced Adjusters with Low Turnover 

PAI's long-time team of adjusters are guaranteed to boost your ROI with their expert claims management and customer service focus. 

PAI Analytics for Proactive Management 

PAI clients who utilize our data analytics tools are able to identify cost-savings, predict trends, and automate reporting, mitigating risk, and simplifying overall claims management. 

Medical Bill Review & Network Connectivity 

PAI's Medical Bill Review platform, SmartAdvisor, process all medical claims, ensuring clients are compliant with fee schedules. The platform also provides a direct bridge to the BCBSSC PPO Network, the PAI owned Companion Workplace Health network, and multiple secondary PPO network. The network connectivity ensures that employees receive the best possible care. Utilizing PAI's claims management technology, team of expert adjusters, and data analysis tools has proven to simplify the claims management process for our clients. Reach out today to learn more.