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For health providers to look up eligibility for insurance and benefits
  • See your Summary of Benefits using Coverage & Benefits Portal
  • Find in-network providers
  • Access your pharmacy benefits
  • See your claims status through the Benefits Portal
  • Learn more about other programs and services included with your plan
  • And much more.

Refund Requests and Payments

Please forward your refund repayments to:

PAI
P.O. Box 6927
Columbia, South Carolina 29260
Attention: Refund Analyst

Provider’s Right of Appeal

If you receive a request for refund, you have the right to an appeal if you do so within 30 days of receipt of the refund request letter. PAI will not require that you repay the refund until PAI has concluded its review.