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Wilson Senior Care, Inc.

To help you get the most from your benefits, we’ve created an online resource center to help you understand your benefits, make informed treatment and financial decisions, and live well. From finding a healthcare provider to taking advantage of discounts, we’re here to help.

Reference-Based Plan

This Plan does not offer a PPO network for Physician, Hospital and Facility services. These Providers are subject to Reference-Based Payments (RBP) as described under the definition of the Reasonable and Allowed Amount/Reasonable and Allowable Amount of your plan document. In order to confirm that your Provider will accept the allowed pricing amount to be paid by the Plan, or to be directed to a Provider who will accept the allowed pricing, you are required to contact Utilization Management vendor MedWatch at 800-432-8421 prior to services being rendered.

Health Coaching Programs

Health coaching is a confidential phone-based program that is available to you. Whether you want to manage stress, eat healthier, quit smoking or manage a chronic condition, coaching can help.

Health Management Programs

Stay well or manage your health condition with these programs.

Value Add Programs

In addition to your plan benefits, being a PAI member entitles you to discounts on many products and services.

Can’t Find What You’re Looking For?

For support during business hours, call 1-800-768-4375.

PAI offers communications with members and their dependents (over age 18) via their mobile devices. Sign up is easy! Have your member ID card ready and call 888-596-0719 or text “PAI Connect” to 735-29 from your mobile device.

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QUICK Benefit Look up

The PAI Benefits Portal provides a brief summary of your plan benefits. Detailed plan benefit information is provided in the Summary Plan Document.

Go to Benefit Portal »

On the MyDocs Portal, members can view their plan documents and Summary of Benefits and Coverage (SBC).

Go to MyDocs Portal »

Get information about your Southern Scripts pharmacy plan here.

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24/7 access to a doctor via phone and online video consultations

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