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To help you get the most from your benefits, we’ve created an online resource center to help you understand your benefits, make informed treatment and financial decisions, and live well. From finding a healthcare provider to taking advantage of discounts, we’re here to help.

Health Management Programs

Stay well or manage your health condition with these programs.

Value Add Programs

In addition to your plan benefits, being a PAI member entitles you to discounts on many products and services.

Can’t Find What You’re Looking For?

For support during business hours, call 1-800-768-4375.


PAI now offers communications with our members and their dependents (over the age of 18) via their mobile devices. It’s easy to sign up! Have your member ID card ready and call 888-596-0719 or text “PAI Connect” to 735-29 from your mobile phone today.

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Rally® is an app that makes it easier for you to improve and maintain your overall health. Start by answering a few easy questions on our Health Survey and we will provide realistic, personalized recommendations just for you. Need more motivation? Earn Rally Coins for almost everything you do on Rally, which are good for chances to win cool rewards.

Sign in to Rally »

Use Caremark’s drug cost tool to see the average total cost of a particular drug and any limitations to getting a particular drug. NOTE: Price shown may not accurately reflect what you will pay at the pharmacy. Your actual price may vary depending on your benefit plan design, deductibles, previous payments, pharmacy-specific pricing, future claims and prior authorizations.

Search Drug Prices »

View your plan documents and Summary of Benefits and Coverage (SBC).

Go to Portal »

QUICK Benefit Look up

This information is a brief summary of your plan benefits. Detailed information is provided in the Summary Plan Document.

Go to Benefit Portal »

Find BlueCross® BlueShield® of South Carolina Preferred Blue® providers. PAI is a separate company that offers third party administration on behalf of BlueCross BlueShield of South Carolina, an independent licensee of the Blue Cross and Blue Shield Association.

Search for Providers »

Access the Dental Resource Center to find a dentist, get dental tips, learn more about dental care, watch videos of common treatments and procedures, and more!

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Renalogic helps members learn about managing difficult health conditions.

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