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If you need assistance completing any forms or have any questions, please call Medical StaffCARE customer service at 1-866-798-0803. Representatives are available Monday through Friday, 8:30 a.m. to 8:00 p.m. Eastern Time. A translation line is available for most languages.

General Forms

Authorized Representative Form / Formulario de Representante Autorizado

Medical Claim Form (Indemnity Plan) / Formulario de Reclamo de Gastos Médicos (Plan de Indemnización)

Medical Claim Form (MEC & MVP) / Formulario de Reclamo de Gastos Médicos (MEC & MVP)

Prescription Drug Claim Form (Use this form if RxGRP: DISCOUNT is on your ID card.)

Prescription Drug Claim Form (Use this form if RxGRP: BXPAI is on your ID card.)

Prescription Drug Reimbursement Claim Form (MEC)

Prescription Drug Claim Form (MVP)

Wellness and Preventive Reimbursement Claim Form


Limited Benefits Forms

Accidental Dismemberment Claim Form

Accidental Dismemberment Claim Form-Physician's Statement

Accidental Loss of Limb or Sight Claim Form

Accidental Loss of Limb or Sight Claim Form-Physician's Statement

Dental Claim Form 

EyeMed Out-of-Network Claim Form 

Missed Premium Direct Payment Form / Formulario Para el Pago Directo de Primas no Cubiertas

Short-Term Disability/Proof of Loss Form

Term Life / Accidental Loss of Life Claim Form



Access Request Form

Amendment Request Form

Authorization for Marketing (Health Plan)

Authorization Form (Health Plan) (This form is used for psychotherapy notes, chemical dependency and sensitive diagnosis.)

Authorization to Disclose PHI to a Third Party

Complaint Form

Confidential Communication Request

Designation of Authorized Representative to Appeal

Disclosure Accounting Request

Notice of Privacy Practices

Notice of Privacy Practices (Spanish)

Restriction Request