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Specialty Pharmacy

If you have a complex condition, a specialty pharmacy can fill your prescriptions. Optum Specialty Pharmacy is the specialty pharmacy for your pharmacy benefit program. Optum Specialty Pharmacy understands the challenge of managing and living with a complex health condition and is here to assist you every step of the way.

What is a specialty medication?

A specialty medication is injected, inhaled or oral and:

  • Requires ongoing clinical oversight and education
  • Has unique storage or shipping requirements
  • May not be available at retail pharmacies

Getting started

Please call 1-877-259-9428. Make sure to have this information available:

  • your member ID number
  • the name of your specialty drug
  • your doctor's name and phone number
  • the shipping address for your prescriptions (your home, local pharmacy, work, doctors office)
  • and your payment information

24/7 access.

Pharmacists and patient care coordinators are available 24/7 to take care of everything, including transferring your prescription to Optum Specialty Pharmacy and explaining how to use the specialty pharmacy.

Personalized support.

Optum Specialty Pharmacy is always available by phone to answer any questions you may have about your medication, side effects and more.

Quick and easy refills.

With a phone call reminder a few days before your next refill, it’s easy for you to fill your prescription. Visit Optum Specialty Pharmacy to track an order delivery status, easily refill your medication, or even sign up for text message reminders.

Save time and money.

Optum Specialty Pharmacy can only fill specialty medications. Use your home delivery or retail pharmacy for your non-specialty prescriptions. If you’re looking to save money on your medications, finding lower-cost alternatives and filling your non-specialty prescriptions by mail can help.