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City of Clemson

To help you get the most from your benefits, we’ve created an online resource center to help you understand your benefits, make informed treatment and financial decisions, and live well. From finding a healthcare provider to taking advantage of discounts, we’re here to help.

Value Add Programs

In addition to your plan benefits, being a PAI member entitles you to discounts on many products and services.

Can’t Find What You’re Looking For?

For support during business hours, call 1-800-768-4375.

PAI offers communications with members and their dependents (over age 18) via their mobile devices. Sign up is easy! Have your member ID card ready and call 888-596-0719 or text “PAI Connect” to 735-29 from your mobile device.

Sign Up Here »

On the MyDocs Portal, members can view their plan documents and Summary of Benefits and Coverage (SBC).

Go to MyDocs Portal »

QUICK Benefit Look up

The PAI Benefits Portal provides a brief summary of your plan benefits. Detailed plan benefit information is provided in the Summary Plan Document.

Go to Benefit Portal »

Find BlueCross® BlueShield® of South Carolina Preferred Blue® providers. PAI is a separate company that offers third party administration on behalf of BlueCross BlueShield of South Carolina, an independent licensee of the Blue Cross and Blue Shield Association.

Search for Providers »

You can lower what you pay by choosing an in-network First Health provider. The easiest way to find an in-network provider is by using First Health's online search tool. To get started, simply click the "Locate a Provider" below.

Locate a Provider »

Get information about your Southern Scripts pharmacy plan here.

Member Log In »

Locate a provider, access additional services, understand your benefits, or review your claims.

Visit Delta Dental »