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Farmers Telephone Cooperative, Inc.

Farmers Telephone Cooperative, Inc. (FTC) has been able to provide a rich group health plan for their employees and retirees for many years. But with approximately 1,330 covered lives and the changes related to Health Care Reform in 2012, they began to look at different ways to manage their group health costs. FTC contacted their PAI Account Executive, Mary Bothwell, for guidance in implementing possible plan changes.

“This group wanted to make educated decisions when making changes to their group health plan. Based on the group’s questions regarding standard or typical benefits in our market, I began gathering information and related reports to aid them in their decision making,” Mary explained.

Next, Mary met with Kenny Clark, FTC’s Chief Human Resources Officer, and other members of the FTC HR team to compare this benchmark information to their current benefit plan design.

“The group wanted to save money and still provide a good benefit plan that continued to cover the services their members needed,” Mary said. “PAI provided FTC with reporting based on their claims data that showed the impact of possible benefit design changes. This was the insight FTC relied on to be sure that any plan changes remained consistent with their overall goal.”

Kenny Clark said, “Mary Bothwell’s commitment to helping us through the planning process, along with the knowledge of PAI’s Plan Building Manager, Mary Reilly, was vital in implementing a new plan design with a smooth transition for our employees and retirees."