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Members

Convenient and Secure Access to Your Benefits Information

To help you and your dependents get the most out of your health plan, log in to your account to gain 24-hour access to:

  • plan documents and Summary of Benefits (SBC) using the Coverage & Benefits Portal
  • locate in-network providers
  • access your pharmacy benefits
  • view claims status through the PAI Benefits Portal
  • forms
  • learn more about other programs and services included with your plan
  • get health and wellness information and more

Just enter your group number in the field below. Can't find your group number? Your group number is listed on the front of your member ID card.

For member questions about claims, please call the customer service phone number located on your ID card or on your Explanation of Benefits (EOB).

Member Perk of the Month: QualSight LASIK

With QualSight LASIK, eye surgery is affordable, with savings of 40 to 50 percent off the national average price of traditional LASIK and significant savings on procedures such as Custom Bladeless (all laser) LASIK. With multiple locations in the state of South Carolina and many more throughout the country, QualSight LASIK offers you the choice of multiple providers.